Mediation

In today’s world, conflict is everywhere – whether in relationships, workplaces, or communities.

It’s rare to see a movie, news story, or even a conversation that doesn’t frame conflict as a battle, with one side ultimately winning at the expense of the other.

This lens often leaves us feeling stuck, seeing conflict as a problem to avoid or overcome rather than an opportunity.

But what if conflict held untapped potential?

In the middle of difficulty lies opportunity." – Albert Einstein

What if, instead of tearing us apart, it became a chance to heal, learn, and grow?

My approach to mediation embraces this perspective, seeing conflict not as an endpoint but as a powerful starting place for transformation.

When approached with empathy and care, conflict can lead to deeper understanding, mutual empowerment, and lasting connection.

Who Is Mediation For?

Mediation is for anyone seeking to improve communication, care for conflict, and strengthen relationships. It is particularly helpful for:

  • Couples working through recurring disagreements, emotional distance, or unresolved hurt.
  • Families, including parents and children, siblings, or extended family members.
  • Business partners and teams facing workplace tension or collaborative challenges.
  • Friends, neighbors, or community members navigating misunderstandings or interpersonal difficulties.

Whether the issue is rooted in longstanding patterns, accumulated frustrations, or a single event, mediation offers a pathway to healing, reconnection, and effective collaboration.

What Can Mediation Help You Achieve?

Mediation is a powerful process that addresses a wide range of interpersonal challenges and fosters meaningful outcomes. It can help with:

  • Healing ruptured trust: Rebuilding emotional connection and trust after misunderstandings or hurt.
  • Expressing and being heard: Creating a space for honest communication beyond judgment.
  • Improving communication dynamics: Unpacking recurring patterns of frustration, anger or guilt.
  • Learning new skills: Developing practical tools for navigating future conflicts with empathy and clarity.
  • Reaching agreements: Facilitating mutually beneficial solutions that honor everyone’s needs.

Through this process, mediation can transform challenging situations into opportunities for growth. It enhances collaboration and cooperation, builds relational resilience, and helps restore trust. Mediation also provides clarity and confidence for handling difficult conversations, paving the way for healthier, more connected interactions.

My Mediation Process

While some conflicts can be resolved in a single mediation process, others may require more time. It is not uncommon for multiple mediation sessions to be necessary, especially for deep or longstanding issues. This ensures that all parties have the time and space needed to fully address underlying emotions, rebuild trust, and create lasting solutions.

My mediation process is carefully structured to allow safety and mutual growth to take place.

Pre-Mediation

Duration: 1.5 hours with each person individually. Purpose: To hear each person’s perspective, understand their needs and emotions, and establish a foundation of trust and safety. This phase helps prepare everyone for the joint session in a way that can help first caring for the hurt present in relation to the conflict.

Mediation

Duration: 30 minutes with each person individually, followed by 2 hours together. Purpose: To facilitate a meaningful and open dialogue. In the joint session, we explore points of tension, identify shared values and needs, and work collaboratively toward mutual understanding and meeting needs.

Post Mediation

Duration: 30 minutes per person, by phone or online. Purpose: To follow up on progress, offer additional support that can sometimes be needed after the time together. Caring for things that might have come up alive after the mediation and looking at news ways to navigate things from now on and round up the process.

“Olivier gave us this space of freedom to communicate without violence, to align ourselves, to understand what the other had experienced, to understand that our perception of reality is sometimes totally different from the other and that it is good to put ourselves in the other’s position, to move forward, to forgive.”

-Paula and Vito, Portugal 

In addition to facilitating mediations, I also offer one-on-one conflict support.

This is designed for individuals who want to better understand their role in a conflict, explore their emotions and needs, and gain tools to approach challenging conversations with clarity and confidence.

One-on-one sessions can complement the mediation process or serve as a standalone service for those looking to navigate relational challenges independently.

Together, we’ll work on building emotional resilience, communication skills, and a deeper understanding of the dynamics at play.

“Conflict is not a sign that something is wrong. It’s a sign that we’re alive.”

-Marshall Rosenberg

 

My Approach

I approach mediation and conflict support with careempathy, and a deep understanding of human needs and emotions.

The process is designed to meet you where you are, offering a balance of structure and flexibility to ensure everyone feels respected and heard.

I also integrate practical communication tools so that what we learn together can continue to benefit your relationships long after the mediation process is complete.

Mediation is not just about resolving conflicts—it’s about creating deeper, more authentic connections that allow everyone involved to thrive.

Testimonial

“Olivier’s help allowed us to give ourselves oxygen, the material needed to slow down in order to find a space for communication and reflection. His caring support, guided us to make empathy resonate within us. Energy, which in difficult times can be lacking. It feels very good to be guided and directed in this process.”

-Magali and Walter , France